Transformation
Capabilities Mapping + Change Program Design
During large-scale performance improvement and change initiatives, organizations often fail when translating strategic intent into meaningful action. Why? Change happens at the operational level, and they neglect to define which core functional capabilities they need to evolve or which new ones they need to establish to support their new strategic direction. Our Capabilities Mapping + Change Program Design services are purpose-built to close this gap.
To bridge strategy and execution, we define the functional capabilities our client’s business operations must possess, assess the current maturity levels of those functional requirements, and ID the specific interventions needed across people, processes, and systems to close any existing maturity gaps. We typically deliver 3–5-year Crawl-Walk-Run plans that create clarity on which capabilities to mature and that set clear priorities on which to focus on, when, and how.
Transformation
The profound strategic change that accompanies transformation requires organizations to substantially enhance and build upon the core capabilities they already possess. The capabilities needed to pursue new markets, satisfy the rapidly evolving needs of existing stakeholders and customers, and integrate existing shared services and centers of excellence with new market-facing capabilities. These changes aren’t just limited to what the organization must achieve day in and day out (e.g., driving new product development in adjacent markets). Change extends across how an organization structures, deploys, motivates, and equips those resources. Our Capabilities Mapping + Change Program Design services focus on both the what and the how, ensuring our clients understand how to functionally adapt their operations to drive and sustain their transformation.
We are best-in-class at diagnosing the specific individual factors that drive share and profit performance in markets.
fu.sion
Transformation initiatives, by their very nature, require a comprehensive overhaul of organizational capabilities. This overhaul invites complexity and creates risk of chaos due to the disruptive change it demands, the inherent risks of developing new competencies, and the intricacy of retooling myriad cross-functional capabilities and underlying workflows to establish leadership in new space. Our Capabilities Mapping + Change Program Design services provide a controlled methodology to navigate this complexity, identifying, assessing, and planning the capability adaptations needed.
Through close collaboration with our clients, we use agreed-upon outcomes for their transformation program to fine-tune the algorithms that fuel fu.sion ACCELERATOR’s Capabilities Mapping module. As we work with clients to map the capabilities required to deliver on those outcomes, this fine-tuning allows for context-specific assessments of how mature our clients’ current capabilities are, which can be matured (and how), and which new ones need to be built.
This prioritization is especially critical in transformation initiatives, as the scope of capability changes required often far exceeds what an organization can absorb at any single moment. We focus on building foundational capabilities first, layering in the investments needed to allow for differentiation over the medium- and long-term.
During the Capability Mapping + Change Program design process, fu.sion AI serves as both a thought partner and an advisor to our teams and clients. Nourished by best practices from our transformation projects with leading organizations and bolstered by access to an extensive external knowledge base, fu.sion AI helps clients navigate uncharted territory. It provides clarity on the types of capabilities required, how to assess their maturity, underlying interdependencies, and what it will take to successfully develop them.
The result: A comprehensive capability transformation roadmap that leverages an organization's existing strengths while charting a bold course to develop new competencies. This roadmap doesn't just outline what needs to change — it provides a detailed blueprint for how to make that change happen, ensuring sustainable growth and market leadership in an evolving landscape.
Learn more about fu.sion.
“You guys are uniquely differentiated at defining the specific factors that drive success in our markets and how to act on those drivers.”
— Division President at a $6B Industrial and Technology Solutions Player
