Integration

Capabilities Mapping + Change Program Design

During large-scale performance improvement and change initiatives, organizations often fail when translating strategic intent into meaningful action. Why? Change happens at the operational level, and they neglect to define which core functional capabilities they need to evolve or which new ones they need to establish to support their new strategic direction. Our Capabilities Mapping + Change Program Design services are purpose-built to close this gap.

To bridge strategy and execution, we define the functional capabilities our client’s business operations must possess, assess the current maturity levels of those functional requirements, and ID the specific interventions needed across people, processes, and systems to close any existing maturity gaps. We typically deliver 3–5-year Crawl-Walk-Run plans that create clarity on which capabilities to mature and that set clear priorities on which to focus on, when, and how.

Integration

Organizations requiring integration find themselves grappling with a web of inefficiencies that develop over time, manifesting as core capabilities that have become siloed, redundant, or misaligned with current strategic objectives. The root cause could be years of neglecting to focus on operational excellence due to the steady state being painful but not terrible. Or the root cause might be the end result of rapid growth, mergers, or shifting market dynamics that outpace an organization's ability to adapt organically. Regardless of the cause, these inefficiencies lead to "sticky" work processes, unnecessary complexity, an overall struggle to deliver consistent value, and angsty staff, putting the organization at risk of falling behind more agile competitors. A risk that may result in long-term loss of viability.

Our Capabilities Mapping + Change Program Design services provide the essential framework to methodically diagnose these inefficiencies and realign capabilities, transforming a fragmented organization into a streamlined, high-performing entity.

We are best-in-class at diagnosing the specific individual factors that drive share and profit performance in markets.

fu.sion

Integration initiatives require breaking through sideways inertia in an environment where leadership may feel that a dysfunctional steady-state is good enough and may lack belief that things could be better. To allow room for alignment and take advantage of the opportunity to create a virtuous performance improvement cycle, our integration approach emphasizes steady, purposeful progress.

Through close partnership with our clients, we leverage fu.sion's proven frameworks and algorithms, including in the ACCELERATOR, to identify the root causes of inefficiency and the key capabilities clients must integrate or enhance to unlock latent value. This allows us not just to ID the capabilities required for current operations, but also to define the capabilities needed to set a foundation to drive future growth and innovation.

Prioritization in this context remains crucial. Leadership within organizations requiring integration does not have the appetite for wholesale change. In addition, they, like every other organization, rightfully fear that a looming change program may cause their resources to get spread too thin. So, we focus first on integrating and enhancing core capabilities that will deliver the most substantial breakthrough performance gains. Through that focus on quick wins, we break through pockets of lack of desire and belief in the short-term, creating proof of concept and building momentum for more comprehensive integration efforts over the medium- and long-term.

fu.sion AI serves as both an analyst and a strategist in this complex environment — one where the need for change may not be immediately apparent to all stakeholders. Drawing from a wealth of integration best practices from our past experiences as well as in the public domain, fu.sion AI helps clients understand not just where inefficiencies exist, but why, and how to systematically improve capability integration and maturity.

The result: a comprehensive capability integration roadmap focused on unlocking latent value and driving sustained performance improvement. This roadmap doesn't just outline what needs to change — it provides a detailed blueprint for how to make that change happen, ensuring the organization doesn't just keep pace, but sets the pace in its industry. By converting potential energy into kinetic growth, we enable our clients to achieve a sustainable competitive advantage through tightly integrated, highly efficient operations.

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“You guys are uniquely differentiated at defining the specific factors that drive success in our markets and how to act on those drivers.”

— Division President at a $6B Industrial and Technology Solutions Player

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