The Challenge

Tower Strategy Group’s client, US Department of State, tasked its legacy Natural Hazards Program with a substantially expended remit: Extending beyond its historial natural hazards scope to also ensure climate security & resilience across State Department's global footprint. Spanning 25,050 assets spread across 291 locations and representing a $73B portfolio value.

The Solution

Tower Strategy Group partnered with client’s Program sponsors, leadership, and staff to:

• Design a policy and strategy framework that would support State Department's expanded purpose and vision

• ID and map the core capabilities and supporting workflow required to deliver on that expanded purpose and vision

• Build a phased, progressive capacity building roadmap and supporting multi-year change management plan to allow State Department to bridge the gap between its current and future state

• Assess what supporting skills and roles the Program would need in order to effectively meet its anticipated workflow and functional requirements

• For major workflows, model the level of effort (by role) needed to support the Program's major customers and stakeholders

• Leverage those inputs to design a revamped organizational chart, including structure and FTE levels

• Drive business process integration of the Program into State's broader workflow to ensure the Program's products and services delivered impact - i.e., enhanced climate security and resilience across State Department's people, the workflow they support, and the assets they are housed in

Impact

Tower Strategy’s services, fueled by our fu.sion ACCELERATOR platform, remain at the center of this Program's capacity building efforts. With the core, early stage of Crawl intiatives (i.e., foundational capabilities) slated for implementation now trending towards greater operational maturity.